When to Use Which User-Experience Research Methods

See Also

Competencies

• Leadership Presenting Design Decisions
• Information Architecture Card Sorting
• Discovery Persona(s)
• Discovery Surveys
• Discovery Task Analysis
• Discovery User Interview Findings

Lessons

• IA Methods
• Observational Research
• Personas
• Surveys
• User Interviews

Resources

Articles

• Contextual Inquiry: Leave Your Office to Find Design Ideas
• Interviewing Humans
• Cultural Probes
• Methods for research: Contextual Inquiry

Videos

• Contextual Inquiry: Workforce Mobility

Books

• 

  Interdisciplinary Interaction Design

  by James Pannafino
• 

  Just Enough Research

  by Erika Hall
• 

  Mental Models

  by Indi Young
• 

  The User Experience Team of One

  by Leah Buley

Tools

• Task Analysis
• Participatory Design