Mental Models

by Indi Young from Rosenfeld Media rosenfeldmedia.com

• User Research
• Observation
• Mental Model

See Also

Competencies

• Information Architecture Card Sorting
• Discovery Task Analysis
• Discovery Persona(s)
• Discovery Surveys
• Discovery User Interview Findings
• Interaction Design Android Navigation
• Interaction Design Navigation
• Interaction Design iOS Navigation
• Leadership Presenting Design Decisions

Lessons

• Observational Research
• IA Methods
• Personas
• Surveys
• User Interviews

Resources

Videos

• Contextual Inquiry: Workforce Mobility

Tools

• Task Analysis
• Participatory Design

Articles

• Contextual Inquiry: Leave Your Office to Find Design Ideas
• Cultural Probes
• Methods for research: Contextual Inquiry
• Interviewing Humans
• When to Use Which User-Experience Research Methods

Books

• 

  The User Experience Team of One

  by Leah Buley
• 

  Interdisciplinary Interaction Design

  by James Pannafino
• 

  Just Enough Research

  by Erika Hall