User Research
Who are our users? What do they need? How can we serve them better?
Competencies
Resources
- Mental Models
- Interdisciplinary Interaction Design
- Just Enough Research
- The User Experience Team of One
- Contextual Inquiry: Leave Your Office to Find Design Ideas
- Contextual Inquiry: Workforce Mobility
- Cultural Probes
- Interviewing Humans
- Methods for research: Contextual Inquiry
- Participatory Design
- Task Analysis
- When to Use Which User-Experience Research Methods