Card Sorting
Novice
Card sorting has been performed, but not clear that it was done in a way to reduce bias and uncover users' mental models of content.Competent
Card sorting revealed insights about how users organize information and informed decisions about navigation and content hierarchy.Proficient
Card sorting proceeded in multiple rounds, with adaptations made as necessary. Clear connections were made between the results of sorting activities and the design of navigation and content hierarchy.Expert
Card sorting was approached in targeted ways based on the project, with the method refined to match the needs and context of the work. No doubt is left about why this work was done or what its value in informing the quality of the design.See Also
Competencies
- Discovery Persona(s)
- Discovery Surveys
- Discovery Task Analysis
- Discovery User Interview Findings
- Leadership Presenting Design Decisions
- Information Architecture Sitemap
- Interaction Design Navigation
- Interaction Design Android Navigation
- Interaction Design iOS Navigation
- Usability Evaluation Tree Testing
Lessons
- Content Strategy
- IA Methods
- Human Interface Guidelines
- Material Design
- Observational Research
- Personas
- Surveys
- User Flows
- User Interviews
Resources
Books
-
Everyday Information Architecture
by Lisa Maria Marquis -
How to Make Sense of Any Mess
by Abby Covert -
Mental Models
by Indi Young -
Interdisciplinary Interaction Design
by James Pannafino -
Just Enough Research
by Erika Hall -
The Elements of Content Strategy
by Erin Kissane -
The User Experience Team of One
by Leah Buley
References
Articles
- Card Sorting Beginner’s Guide
- Card Sorting: Uncover Users' Mental Models for Better Information Architecture
- Is closed card sorting an outdated technique for IA?
- Interviewing Humans
- When to Use Which User-Experience Research Methods
- Contextual Inquiry: Leave Your Office to Find Design Ideas
- Cultural Probes
- Methods for research: Contextual Inquiry