Card Sorting

Novice

Card sorting has been performed, but not clear that it was done in a way to reduce bias and uncover users’ mental models of content.

Competent

Card sorting revealed insights about how users organize information and informed decisions about navigation and content hierarchy.

Proficient

Card sorting proceeded in multiple rounds, with adaptations made as necessary. Clear connections were made between the results of sorting activities and the design of navigation and content hierarchy.

Expert

Card sorting was approached in targeted ways based on the project, with the method refined to match the needs and context of the work. No doubt is left about why this work was done or what its value in informing the quality of the design.