NoviceCard sorting has been performed, but not clear that it was done in a way to reduce bias and uncover users’ mental models of content.
CompetentCard sorting revealed insights about how users organize information and informed decisions about navigation and content hierarchy.
ProficientCard sorting proceeded in multiple rounds, with adaptations made as necessary. Clear connections were made between the results of sorting activities and the design of navigation and content hierarchy.
ExpertCard sorting was approached in targeted ways based on the project, with the method refined to match the needs and context of the work. No doubt is left about why this work was done or what its value in informing the quality of the design.
- Usability Evaluation Tree Testing
- Discovery Persona(s)
- Discovery Surveys
- Discovery Task Analysis
- Discovery User Interview Findings
- Leadership Presenting Design Decisions
- Information Architecture Sitemap
- Interaction Design Navigation
- Interaction Design Android Navigation
- Interaction Design iOS Navigation
- Lisa Maria Marquis
- Abby Covert
- Indi Young
- James Pannafino
- Erika Hall
- Erin Kissane
- Leah Buley
- Card Sorting Beginner’s Guide
- Card Sorting: Uncover Users’ Mental Models for Better Information Architecture
- Is closed card sorting an outdated technique for IA?
- Contextual Inquiry: Leave Your Office to Find Design Ideas
- Cultural Probes
- Interviewing Humans
- Methods for research: Contextual Inquiry
- When to Use Which User-Experience Research Methods